Fire Service – Safe and Well Campaign

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Fire Service – Safe and Well Campaign

Oxfordshire Fire and Rescue Service – keeping Oxfordshire safe and well


Safe and well visits offer practical advice to older and vulnerable residents about the risks in their home that could lead to falls, fire, or any source of harm.

Firefighters or dedicated advisers will talk to the resident about smoke and carbon monoxide alarms (or fit them) and about how they can keep themselves safe in the event of a fire.

They can also provide advice and signposting on alcohol use, staying well and warm, and scams and doorstep crime prevention.

If you work or support vulnerable people in their own homes, there are two things you can do.

Referring someone for a safe and well visit

It’s easy – you can do it quickly and easily on the council’s website. If you have spotted any of the following, then consider a referral:

  • There are no working smoke or carbon monoxide alarms in the property.
  • The resident may find it difficult to react quickly in the event of a fire or emergency.
  • They are using electrical equipment with trailing leads, lots of extensions or possible unsafe wiring.
  • There are large amounts of post or other indications that the resident is being targeted directly by possible scams.
  • The resident has made comments that they have concerns about staying safe.


There’s no cost for a safe and well visit. It’s just practical advice and peace of mind.

Tell Oxfordshire Fire and Rescue Service what you think about the safe and well visits

Were you aware of safe and well visits? Did you know some of the things you should be looking out for? Are you up to speed with where some of the greatest risks lie?

They’d like some feedback through their online survey. It will only take a couple of minutes to answer but will provide useful information to help improve the service.


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